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Product:
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Xenarc 700TSV 7" Touch Screen VGA LCD Monitor |
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Price:
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$750 (CAN) / $562 (U.S)
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Supplied By:
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Bytewize Computers
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Author:
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Hi-TEK
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Date:
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November 10th, 2003
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Rating:
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Click image for larger view
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Click image for larger view
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Before using the Xenarc 700TSV 7" Touch Screen VGA LCD Monitor, the included manual recommends
installing the TouchKit application software that is bundled with the package. The installation is
straightforward process and requires running the setup executable for the operating system platform
of your choice.
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Click image for larger view
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Click image for larger view
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Once the installation process is completed, you'll need to unplug the Xenarc 700TSV 7" Touch Screen
VGA LCD Monitor from the USB port, reboot your system and then replug in the unit in order for
the plug and play feature to detect the device. In this example, I am installing the TouchKit on
the Windows XP Professional platform.
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Click image for larger view
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Click image for larger view
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After completing the installation of the TouchKit application software I re-plugged in the USB cable
connector and noticed that the operating system did not automatically detect any new USB devices.
Thinking that the cable wasn't plugged in properly, I reseated the cable in the USB port on the back
my motherboard and again no new devices were detected on the system. To confirm my findings, I checked
the Hardware Device Manager in Windows XP and the TouchKit software itself and did not see the Touch
Screen Controller listed. The problem seemed to replicate itself on 5 different systems that I tested
which resulted in the same results over and over again.
In an attempt to the solve the problem, I contacted Bytewize Computers who forwarded me to Xenarc
Technologies for support. I had speculated that the problem itself was in the bundled cable that was
included in the kit. After leaving a few voice messages and e-mails it wasn't until 48 hours
later that I finally received response from their technical support group acknowledging that the
cable issue has been a reported problem. I was provided a wiring diagram with the proper connections
and spliced the cable in order to resolder all the proper connections.
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Click image for larger view
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Click image for larger view
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I re-plugged the USB cable connector back into my motherboard and finally got a confirmation from
Windows XP that the Touch Screen Controller for Xenarc 700TSV was detected. This was confirmed in the
Hardware Device Manager and in the TouchKit application software. With the software now working there are a few
options that you can run to set up your own configuration preferences in terms of calibration tests, mouse
sensitivity and dual monitor support. A small Touch Monitor application runs in the task tray and allows
you to switch left and right mouse button options on the fly. After playing around with this type
of setup for a few hours, it does take some time to adjust to in order to be productive.
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